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Your test results

Understanding your test results

You will need to consult with your healthcare provider if you require interpretive advice. A general description of what the test can be used for is available on each test page, however medical test results should not be interpreted in isolation.

Interpretation of results should be done in conjunction with any clinical signs and symptoms a person may also have – your registered healthcare provider has specific training and experience in this.  

We have also teamed up with HouseCall to provide support with interpretation of your results should you want this. HouseCall provides virtual GP consultations with a registered New Zealand general practitioner and is available to anyone. Learn more about HouseCall or book an appointment here.

OIf you require support to interpret results, or need a diagnosis, we recommend you seek advice from a registered healthcare provider. We cannot provide a copy of your result report to anyone other than you. If you wish to share this report with your healthcare provider, you will need to forward this on directly to them. There may be a charge for any follow up appointments with your healthcare provider. Our laboratories have no responsibility for the ongoing security of your results once they are sent.

If your results are significantly abnormal we may seek your authorisation to send your results to your healthcare provider for further medical support.

Receiving your test results


We will email your results to you if an email address is provided on the Self Requested Test request form.


Results sent by email are password protected – your password will be emailed to you.


Use the password to open the file emailed to you.


Your results will be available within 7* days, however results are usually available much sooner than this.

*Some referred test results may take longer. Please refer to individual tests for details.


We can post your results to your nominated address if no email address is provided (allow 7 working days after the completion of testing).